Privacy Policy

At areglaw.ai powered by Cerena Solutions (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights available to you. By using our platform (the “Service”), you consent to the practices described in this policy.

1. Information We Collect
We may collect the following personal and usage information when you use the Service:
Account Information: Username, email address, name, profile picture.
Payment Information: Processed securely by our payment partner Xendit; we do not store full payment details.
Usage Data: Chat logs, search queries, documents uploaded.
Technical Data: Cookies, session information, marketing/UTM tracking.

2. How We Use Your Information
We process your data for the following purposes:
To provide and manage your account;
To process subscription payments securely via Xendit;
To deliver and improve our Service, including user experience (UX);
To train and refine our AI models responsibly;
For data analysis, troubleshooting, and service optimization;
For marketing, with user consent where required by law;
To comply with legal and regulatory obligations.

3. Data Sharing & Disclosure
We do not sell your personal data. We may share limited information with:
Payment Processors: Xendit, to process subscription payments;
AI Model Provider: OpenAI, for generating responses and storing temporary logs;
Cloud Hosting Providers: AWS and Supabase, for secure storage and hosting;
Service Providers: For analytics, debugging, or operational support.
We may also disclose information if required by law, to enforce our Terms of Service, or to protect our rights, security, or the rights of others.

4. Data Storage & Retention
Data is stored securely using AWS S3, Supabase, and OpenAI logs.
We retain data until you request deletion of your account or specific data.
Upon deletion request, we will remove your personal data within a reasonable time frame, subject to legal or regulatory obligations.

5. Security
We implement end-to-end encryption, access controls, and secure server infrastructure to protect your information. While we strive to use commercially acceptable means to safeguard your data, no method of transmission over the internet is 100% secure.

6. Your Rights
You have the right to:
Access your data;
Request corrections or updates to your information;
Request deletion of your account or specific data;
Withdraw consent for data use (where applicable).
Requests may be sent to faith@areglaw.ai. We will respond within a reasonable timeframe.

7. Cookies & Tracking
We use cookies and similar technologies to:
Authenticate users and maintain secure sessions;
Track usage for analytics and performance improvements;
Support marketing campaigns (e.g., UTM tracking).
You can control cookies through your browser settings, though some features of the Service may not function properly if cookies are disabled.

8. Children’s Privacy
Our Service is not directed at children under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have collected data from a minor, please contact us at faith@areglaw.ai so we can delete it.

9. International Data Transfers
As our services rely on cloud providers and AI model partners, your information may be transferred and processed outside of your country. By using our Service, you consent to such transfers, subject to appropriate safeguards.

10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Changes will be effective once posted on this page, with the “Effective Date” updated. Continued use of the Service after updates indicates acceptance.

11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
faith@areglaw.ai