Last updated: August 27, 2026
1. Who we are
Cerena Solutions (“we,” “us,” or “our”) operates this website and provides MuleSoft consulting, integration delivery, managed services, and talent solutions. We are based in the Philippines and work with clients internationally.
Questions about this policy or our handling of personal information can be sent to faith@cerenasolutions.com.
2. Information we collect
We collect information you choose to provide when you contact us or use this website, including:
- Contact details: your name, work email address, company, country, and time zone.
- Request details: the type of help you are exploring, expected team size, target start timing, and the message or other context you send us.
- Direct communications: information you include when you contact us by email, WhatsApp, LinkedIn, or another communication channel.
- Technical information: limited information that may be recorded by our hosting, security, and infrastructure providers, such as IP address, browser type, device information, pages requested, and timestamps.
Please do not submit passwords, payment card details, confidential credentials, or sensitive personal information through this website’s contact form.
3. How we use information
We use the information above to:
- Respond to questions, requests, and inquiries.
- Connect you with the appropriate MuleSoft consultant or delivery specialist.
- Understand your goals so we can discuss relevant services and next steps.
- Operate, secure, troubleshoot, and improve this website.
- Maintain business records and meet legal or regulatory obligations.
We do not use your contact-form information to make automated decisions about you. We do not sell personal information.
4. How we share information
We may share information with trusted service providers that help us host the website, receive and store inquiries, protect the site, or communicate with you. These providers may process information only as needed to provide services to us and under appropriate confidentiality and security obligations.
We may also disclose information when required by law, to protect our rights or the safety of others, to investigate fraud or abuse, or as part of a business transaction such as a merger, acquisition, or transfer of assets. We do not sell or rent your information to data brokers or advertisers.
5. Cookies and similar technologies
This website may use essential technologies needed to deliver pages, maintain security, and remember basic technical state. Our hosting or infrastructure providers may also use limited technical logs for security and reliability. If we introduce optional analytics, advertising, or other tracking technologies, we will update this policy and provide any choices required by applicable law.
6. Retention
We keep inquiry and communication information for as long as reasonably necessary to respond, manage a potential or current business relationship, maintain accurate business records, resolve disputes, and meet legal obligations. When information is no longer needed, we take reasonable steps to delete it or make it no longer identifiable.
7. International processing
Because Cerena Solutions serves clients globally and uses service providers that may operate in different countries, your information may be processed outside the country where you live, including in the Philippines or other countries where our providers operate. We take reasonable steps to protect information when it is transferred and processed.
8. Your choices and rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of personal information we hold about you. You may also be able to object to or restrict certain processing. To make a request, email faith@cerenasolutions.com. We may need to verify your identity before completing a request, and some legal exceptions may apply.
You can choose not to provide information, but we may not be able to respond fully or provide a requested service without it.
9. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, or alteration. No website or transmission over the internet can be guaranteed completely secure, so please use care when deciding what information to send.
10. Children’s privacy
This website is intended for business audiences and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so we can review and delete it where appropriate.
11. Changes to this policy
We may update this policy when our website, services, or legal obligations change. The revised version will be posted on this page with a new “Last updated” date. If a change is material, we will take additional notice steps when appropriate.
12. Contact
If you have a privacy question or request, contact faith@cerenasolutions.com. Cerena Solutions is based in Philippines.